News You Can Use
Hopedale Medical Complex Honored for Outstanding Performance by Illinois Critical Access Hospital Network
May 23, 2024

Hopedale, IL – Hopedale Medical Complex (HMC) has been recognized by the Illinois Critical Access Hospital Network (ICAHN) as a 2024 Neighbors Helping Neighbors Award recipient. ICAHN recognized HMC for outstanding performance in the categories of Patient Satisfaction and Quality.

This is the first year that ICAHN has recognized its member hospitals for their yearlong work and dedication during National Hospital Week. The Neighbors Helping Neighbors Awards recognized fourteen outstanding small, rural hospitals based on quality, operational, and financial performance.

“The doctors and staff at Hopedale Medical Complex are proud to be honored with two Neighbors Helping Neighbors Awards especially in the areas of Patient Satisfaction and Quality.  Patient-centered care is a vital part of our mission, and we make it a priority to provide this quality of care in every department that our patients and their families encounter on our campus,” shares Emily Whitson, HMC COO.

Hopedale Medical Complex is comprised of: Hopedale Hospital with a 24-Hour ER and ICU, Hopedale Nursing Home, Hopedale Commons, Medical Arts, Hopedale Wellness Center and Hopedale Neuro and Spine.  HMC employs over three hundred employees and understands the crucial need for rural healthcare.

ICAHN’s Neighbors Helping Neighbors Awards are based upon the results of the Chartis Rural Hospital Performance INDEX©. Now in its 14th year, the INDEX is the industry’s most comprehensive and objective assessment of rural hospital performance. Featuring a methodology utilizing publicly available data, the INDEX is leveraged nationwide by rural hospitals, health systems with rural affiliates, hospital associations, and state offices of rural health to measure and monitor performance across a variety of areas impacting hospital operations and finance.

Winners were announced on Friday, May 17, 2024, by ICAHN Board President, Karissa Turner, Wabash General Hospital CEO, during a virtual recognition ceremony.

“Across the state of Illinois, our rural hospitals work diligently each day to provide quality healthcare to the communities they serve,” said Pat Schou, Executive Director, Illinois Critical Access Hospital Network. “We are thrilled to be able to introduce the Neighbors Helping Neighbors award program, and recognize these facilities, their leadership teams, and their staff for their commitment and dedication.”

ICAHN is a network of 60 small, rural hospitals dedicated to strengthening the operations of its member hospitals through collaboration. The organization is composed of Illinois hospitals who have earned critical access hospital designation by the Center for Medicare and Medicaid Services and is recognized nationally for its work with rural healthcare, administering several state, federal, and private healthcare programs.


For more details about the Chartis Rural Hospital Performance INDEX, please call Billy Balfour at

For information about HMC, please contact Emily Whitson, COO at