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Hopedale Medical Complex earns prestigious 5-Star Rating from the National Rural Rating System
December 1, 2023

Hopedale, IL – Hopedale Medical Complex, a committed healthcare provider in Hopedale, IL, is proud to announce that it has been awarded a prestigious five-star rating by the National Rural Rating System (NRRS), a program recognizing excellence in rural healthcare.

This esteemed designation is a testament to Hopedale Medical Complex's dedication to delivering high-quality care and exceptional patient experiences. The NRRS evaluates hospitals based on rigorous standards, including patient satisfaction, quality of care, and overall hospital performance.

"We are dedicated to and understand the need for rural healthcare in Central Illinois.  Our practice model is focused on providing physician-directed, patient-focused care to those who need it most.  We are proud to receive this honor, and our staff work daily to make sure that patient care is our top priority,” shared Emily Whitson, COO at Hopedale Medical Complex.

The five-star rating reflects Hopedale Medical Complex's ongoing commitment to meet the unique healthcare needs of the rural community it serves. This recognition highlights the hospital's success in providing outstanding medical services, despite the challenges often faced by rural healthcare facilities.

Brian Lee, Chairman of National Rural Rating System reflects, “This award is a testament to their unwavering commitment, dedication, expertise, and compassionate care provided to the community every day. In a rural setting, where healthcare challenges are unique and often complex, achieving this level of excellence signifies not just clinical capabilities, but also a deep connection to the community. This recognition reaffirms rural healthcare to be a beacon of health, hope, and healing.”

Hopedale Medical Complex extends its heartfelt thanks to its dedicated team of healthcare professionals, whose tireless efforts and unwavering commitment to patient care have made this achievement possible.

For over 65 years, Hopedale Medical Complex has been a leader in healthcare innovation, and continually adapts to the needs of those we serve in our rural community.  Hopedale Medical Complex campus consists of over 300 dedicated healthcare professionals that work in our hospital, doctors’ offices, assisted and independent living facility, nursing home and our wellness center.

The 5-Star Rating System ranks rural and critical access hospitals – with five stars being the top ranking and one star being the lowest. The Star Ratings are like the CMS Stars, which allow hospitals/clinics to promote their success and are used as high-quality recognitions. Most small and rural hospitals (60%) do not qualify because of low number of qualifying inpatients for the CMS Rankings, but are held to the same high patient satisfaction criteria. This new program recognizes the hard work and dedication rural and critical access hospitals provide across the country. The rankings will include overnight hospital stays (HCAHPS) and are based on data collected by certified CMS patient satisfaction vendors. For more information visit