Billing & Insurance

At HMC, we are committed to providing you with high-quality patient care and services. That commitment includes sharing with you information about our billing process for health-care services. We will talk with you about patient expenses and send you a bill in as timely a manner as possible.

Verifying Insurance Coverage:

A patient account representative from HMC’s admitting office will contact you prior to your scheduled visit or procedure to verify your insurance coverage.

Payment at time of Service:

It is our policy to collect a deposit on your estimated self-pay balances including deductibles, co-pays and/or co-insurance amounts at the time of your admission.

Financial Assistance:




If you have questions about or would like to obtain a copy of your bill, please have your date of service, account number and/or Social Security number available and call: 309.449.4377

Monday- Friday: 8:00 am – 5:00 pm

If you have questions about bills from other healthcare providers, please call the number listed on those bills.